Got a broken or cracked iPhone screen? Need a replacement battery or batteries? We replace LCD displays, unlock frozen screens and fix dropped or water damaged iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4s and iPhone 5. We pride ourselves on fast turnaround time (often same day repairs) and we service Australia wide. Post it to us, we’ll fix it and send it back as good as new; quick smart.

To get started, simply choose what model of phone you have on the left.


What do I need to send with my iPhone?
Nothing; don’t send us any accessories or cables; the only things we need are the iPhone and the detail of what’s wrong with it. If you can remove the sim card you’ll be able to continue using a phone while we repair yours.

Likely repair cost?
The web site helps you calculate the likely cost of repairs. If you’re not sure what’s wrong with the phone you can ask for an inspection, in which case we’ll email you an estimate before starting work. Note that there is a charge for diagnosing the problem. You’re also welcome to phone us to discuss the problem. 08 9225 4656.

What areas do you cover?
We cover all Australian states and territories.

How do I send you my phone?
You can post the phone or drop it in to our workshop in East Perth. No appointment is needed and some problems can be fixed in a matter of minutes.

How much does shipping cost?
We return your iPhone by Australia Post.

Turnaround times
Being without a phone sucks. The reason we’re in this business (we’ve been in the computer repairs business for seventeen years) is because we couldn’t believe how SLOW other companies were fixing our iPhones. (Yes, we were early users of the iPhone and had some problems; a number of them self-inflicted). So we pride ourselves on fixing iPhones FAST. We aim for same day repairs. Almost all problems can be fixed within 24 hours though logic boards may take longer. Delays can occur through parts availability or if we have difficulty contacting you with a question. If the problem is likely to take more than 24 hours to fix, a technician will call you with an estimated repair time. In the event of a delay, we won’t start work until we have your okay.

Payment
iCare accepts Visa and MasterCard Credit Cards, PayPal, and American Express.

The iCare iPhone warranty
We offer a 90 day warranty on all work done. If a part we have installed fails during this period we will repair it at no cost to you other than postage.

What happens to videos and songs on my iPhone when it’s being fixed?
Data recovery is a very important part of what we do and we will do absolutely everything to save your songs, photos, contacts and videos. Nonetheless, backup of data is your responsibility and we can’t make any guarantees in this area.

Storage of credit card information
All credit card purchases through us are handled through Paypal, so your credit card data is never sent to us.

Privacy
The personal information we collect from you when you place your order is stored on our secure server.
We will not disclose your personal information to any third party unless legally obliged. More information on privacy and encryption is on our Policy page.